The helpdesk that moves as fast as you
Real-time collaboration meets modern ticketing. See updates as they happen, work together seamlessly, and keep your team in sync without the enterprise bloat.
Sync latency
Faster
Uptime SLA
Setup time
Everything you need, nothing you don't
Modern service management built on tested methodologies, designed for humane interaction experiences.
Real-time collaboration
Forget about refreshing pages or wondering if you have the latest information. Nosdesk syncs everything instantly across your entire team.
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Live presence indicators
See who's viewing or editing a ticket right now. No more stepping on each other's toes or sending duplicate replies.
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Instant sync
Comments, status changes, and updates appear the moment they happen. Everyone stays on the same page without asking.
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Simultaneous editing
Multiple team members can work on the same ticket at once. Changes merge seamlessly without conflicts.
Checked the firewall logs and found the issue. The certificate expired on the 15th which caused the VPN tunnel to drop.
Resolution steps
- Renewed the SSL certificate
- Restarted the VPN service
- Verified connectivity from client workstation client workstation
User confirmed they can now connect without issues. Scheduling a follow-up for next week to monitor stability monitor stability
Voice Note
Live transcription
Voice notes with transcription
Sometimes typing isn't the fastest way to communicate. Record a voice note and let Nosdesk handle the rest.
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One-click recording
Hit record, explain the issue, done. Perfect for complex problems that are faster to describe than type.
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Automatic transcription
Every voice note is transcribed automatically. Searchable, readable, and accessible to everyone on the team.
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Save hours of typing
Detailed explanations that would take minutes to write can be recorded in seconds.
Get in and get it done
Nosdesk is built to work with you, not against you. Powered by Rust for speed, designed for efficiency, and ready wherever you are.
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Fast by design
Every interaction is optimized. Click something, it happens. Update a ticket, move on to the next one.
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Full mobile support
Resolve tickets from anywhere. The full Nosdesk experience on your phone, tablet, or desktop.
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Built for momentum
Streamlined workflows that keep you moving. Handle what's in front of you and get on to the next big thing.
Click and drag tickets to complete them
Network Infrastructure Upgrade
Project Board
To Do
2Configure switches
#101
Update firewall rules
#102
In Progress
1Cable management
#103
Done
2Rack installation
#104
Power setup
#105
Linked Items
No linked items yet
Integrated workflow
Tickets don't exist in isolation. Nosdesk weaves together projects, documentation, and tickets into a unified workflow that keeps you moving.
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Projects with kanban boards
Group related work together. Visualize progress. Track complex initiatives without leaving your helpdesk.
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Living documentation
Turn solved tickets into knowledge base articles. Build documentation that grows with your team's expertise.
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Extensions & plugins
Extend functionality with custom extensions. Integrate with your existing tools and build what you need.
Self-hosted & enterprise ready
Your data belongs to you. Run Nosdesk on your own infrastructure with complete control over security, compliance, and customization.
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Complete data sovereignty
Your tickets, your users, your infrastructure. Nothing leaves your network unless you want it to.
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SSO integration
Connect with Microsoft Entra ID, OIDC providers, or use local accounts. Your identity, your choice.
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Docker & Kubernetes ready
Deploy with a single docker-compose command or scale across your Kubernetes cluster. Your choice.
✓ Creating network nosdesk-network
✓ Creating nosdesk-postgres
✓ Creating nosdesk-redis
✓ Creating nosdesk-backend
Nosdesk running at https://localhost:8080
Latest from the blog
News, updates, and insights from the Nosdesk team.
Why Your Helpdesk Feels Slow (And What to Do About It)
That sluggish feeling isn't in your head. Here's why most helpdesk software can't keep up with you, and what needs to change.
Why Nosdesk? The Story Behind the Name
What Nosdesk means, where it started, and why it's built different.
What a Helpdesk Should Be — Rethinking Support Software
Modern tools like Figma and Notion have transformed collaboration, but helpdesk software is stuck in 2010. Here's why I'm building Nosdesk - a real-time, collaborative helpdesk for teams who deserve better.
Built in the open
Nosdesk is available under a Business Source License. View the source, understand how it works, and follow development progress on GitHub.
View source and follow development
Under active development by Kyle Phillips
Real-time power. Zero compromise.
The future of helpdesk is almost here. Be first to experience it.